During a phone call this morning with a client in the throws of planning her 2017 wedding, we had a rather frank and refreshing chat about MONEY (insert ominous-sounding music here?). Now, British folks are not generally great at talking about it, and I think I often startle customers with my openness to cost-benefit discussions. Basically, I’m open to discussions about anything really, and I don’t like hiding things!
Since you’re probably here because you’re planning a wedding and need help with your flowers, I thought I’d take the opportunity, while it’s fresh in my mind, to let you know my stance on all this scary budget stuff. I’m gonna put it all out there. I can’t speak from a photographers perspective, a wedding planner’s perspective, or that of any other supplier, but when it comes to flowers, I know a fair bit. Please excuse me in advance for what will inevitably be a long post!
You know it, I know it, it’s obvious- not all wedding pros are created equal. Some have a stack-it-high and sell-it-cheap approach (and that’s A-OK, so long as you/they can manage your expectations and you get what you require from them in terms of service and product), and others put huge emphasis on service and what that means to their clients. I’m in the latter category. I don’t price myself out of the market… I need to work to earn money to pay my mortgage right? But I do need to charge enough to account for the level of service I provide and my time spent doing that work.
And make no mistake, the level of service you receive is a MASSIVE part of what you’re paying for. Let me explain…